No one from bitvest has contacted me and I don't recall using any email address to sign up so I don't know how they would contact me to ask for KYC. I tried creating a support ticket just now.
I'm surprised that you only decided to create a ticket now, would you mind updating us when they answer your ticket?
One week delay is not uncommon with other casinos. I got stuff to do besides babysit it.
while it might not be uncommon at the casinos that you play at, one week delay for a withdrawal to be approved is still a cause for concern, I guess you really trust the casinos that you play at.