36 hours ago they closed the ticket with the response:
"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."
Still haven't been paid yet and the withdrawals have been pending since 1/27. LL hasn't posted since 1/28. I am concerned. Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)
This is really frustrating for how long you have been waiting for your withdrawal to be process and still LL is not showing up to fix this issue also the balance requested is really huge. If I am the one encounter this issue for sure I will also get panic imagine the amount still pending and its questionable if you can get if LL show up here or totally not.
This is not looking good reputation-wise. LL got negative trust ratings in the past for delays in campaign payments and similar thing is happening again. The funds have run out but LL didn't even bothered to inform manager/participants if he wants the campaign to continue or not.
Luckily the manager stepped in and paused the campaign so there's no debt to the participants (they still have a right to expect payment for up to the time the pausing was announced though).
Looks some people will never learn. Sad.
Their old issue return and for sure this one would provably create a trouble on LL side since I'm sure that many will criticize him again for lack of responsibility to watch over the current status of their campaign also for the balances remaining on their casino. Their reputation is now in trouble again and for what currently happening here for sure many people are doubting again to trust their casino. Since they don't want to encounter this issue since encountering such delay just like what user quoted above this discourage people to gamble on their casino.