36 hours ago they closed the ticket with the response:
"Hi...
Pending manual transactions are to be reviewed and processed manually by admins.
We notified them and your transactions should be processed soon."
Still haven't been paid yet and the withdrawals have been pending since 1/27. LL hasn't posted since 1/28. I am concerned. Total value at issue is 7.78 BTC + 3.44 BTC worth of shitcoins (LTC, BCH, ETH)
that's frustrating, also, why would they close the ticket when the issue is still ongoing? that being said, at least you got a response from their support. not sure if this will make you feel better but this isn't the first time that lightlord has been offline for weeks without properly maintaining his projects, but in the end, he still ends up paying what he owed but it still doesn't justify what he is doing.
sorry that you are experiencing this, I hope you can update us again when the issue has been resolved or if some other thing happens.
Agree with this mate this is not the first time that Lightlord offline for too long. And also its not new to us that Lightlord have pending issues when he got offline but in the end of the day when he returns he will fix those issues and clear all circumstances. So for this kind of issue maybe lightlord will fix this as soon as he online. Anyways like what you said above to anonymouscoward just leave a response here. If the problem is resolve or any updates from the customers services.