Extra update : The 100 free spins they gave me were for a slot that is not available in my jurisdiction lmao, so I can't even use them. At least it's the intention that counts :^)
They finally settled your complaint, that's a lot. Yes, after you open this thread, the gambling community will be more careful before making any kind of deposit on this site, which I think will be quite helpful for the community, their professionalism is definitely doubted. Because many like you may not be so lucky to get their funds back. However, talk to them about your current problem so that you can use the free spins.