After more than 3 weeks of waiting, there is still zero solution. Also on Casinu Guru you can read several comparable complaints with sports betting winnings confiscated, from people all over the world.
So you didn't get any explanation from them about the final status of your case?
You have cheated our casino. Upon thorough investigation, we discovered that this user had manipulated the system, leading us to confiscate their winnings. It's important to note that if our intentions were dishonest, we could have rejected the KYC process. However, we are committed to transparency and have no intention of seizing funds from our users. While we would like to provide evidence, doing so would expose our investigative methods and potentially enable individuals to bypass our system.
I guess we can't get more information about how the user @GekkeBelg cheated the casino. There don't have to be many details even basic info, but it doesn't look as transparent as you claim. At the very least, they should give a deadline for solving this case, I assume you already know whether rejection is the final answer.