PM/Chat Logs: there is no need for that
posting this would actually give more context about your issue.
Additional Notes: i just dont understand why i got banned they didnt even said what was the reason for the ban tho
you said it yourself, they banned you because according to them you have been previously(or at least the IP you use) banned from their gambling site before. but whether they are telling the truth or not, I don't know, I am just saying that they told you the reason for your ban.