There are different types of verifications on our platform. Since each case is individual, it might take a different time to get verified. This exact case requires more attention from the side of the Compliance team for the reason I described above. That's all the info I can share from my side.
Eh? This case is not solved yet and your compliance team is still verifying? I thought with OP being from non-sanctioned country and he supplied your team with supporting documents, it can be easily tackled, especially as your team expedited his ticket. Is there other things that your team needed from OP or other steps currently they undergo?