Good day, we have received an update from our team regarding your account. It appears that your account is currently under review by the gaming provider, and it may take several days before we receive a final decision. For more information and assistance, please reach out to our customer support team. We apologize for any inconvenience caused.
Seabet said "several days", 2 weeks passed since he said it but no updates from him and the user has not received any update from them. The other user (kadat) opened a scam accusation thread already and it seems that the case is the same as vdd2a2ddd which is about "
account under review" and both cases takes too long time, not only several days as what Seabet said in above post. This casino will start to get bad impression if they ignore the complaints without giving good explanation about what is going on.
She disappeared from the discussion after giving only one reply, she informed her team about this but she couldn't come up with any update even after so long. If it takes them so much time to resolve a complaint, what will they do when their business gets bigger! They may be ignoring this complaint on purpose, and I think that would be their biggest mistake to ruin their reputation here.