So far I So far I still haven't received the xrp back, but I don't think it was the fault of the bot owner, I made the exchange right after the Superbowl game, I don't know if there were many people exchanging them, but I sent it to the user correctly
Have you sent it to Poorbot? I hope that you haven't sent the tip as public because that's not the correct way to send a tip. When I was testing the Poorbot, I sent all the tips in private and all of the tips were exchanged without any issues.
Some tips were exchanged instantly while a few of them took some time but none of the tips took more than a minute. I hope that Poorbot developer who's currently the representative of it on this forum will see this thread and resolve your issue.