Re: Rollbit Closed my Account and Voided my $1,300 USD in Rewards for "Abuse"
Hello,
Rewards are not a user balance, they are a voluntary mechanism offered at Rollbit's discretion.
However, we do typically offer these Rewards to players who wish to leave the site for whatever reason.
The Rewards are paid after a 30 day period to deter any ban evasion during that period.
If our T&Cs are broken during the period the Rewards would be forfeited. Again, this is a voluntary offer by Rollbit.
In this case you were verbally abusive towards our team during the 30 day period, which voided the offer.
As you know, you agreed to terms at the start of the 30 day period, including "if a user refuses to treat an agent with respect and decency their rewards can be forfeited".
It's obviously not possible to be scammed out of funds that weren't originally yours
Thanks,
Razer
Rewards are not a user balance, they are a voluntary mechanism offered at Rollbit's discretion.
However, we do typically offer these Rewards to players who wish to leave the site for whatever reason.
The Rewards are paid after a 30 day period to deter any ban evasion during that period.
If our T&Cs are broken during the period the Rewards would be forfeited. Again, this is a voluntary offer by Rollbit.
In this case you were verbally abusive towards our team during the 30 day period, which voided the offer.
As you know, you agreed to terms at the start of the 30 day period, including "if a user refuses to treat an agent with respect and decency their rewards can be forfeited".
It's obviously not possible to be scammed out of funds that weren't originally yours
Thanks,
Razer