So far I So far I still haven't received the xrp back, but I don't think it was the fault of the bot owner, I made the exchange right after the Superbowl game, I don't know if there were many people exchanging them, but I sent it to the user correctly
Have you received your XRP back or have you succesfully exchanged it to other coin? Kindly give an update
The OP is inactive for a week already now, it seems that he is away from online activity so it can be the reason if there is an error with the exchange bot.
So an update for you will be useful for others, at least if your case is resolved then others will not worry to use it to exchange their coins.
If your case is not resolved, then it can be a warning for others not to use it, at least until they resolve your case.