99.99% this is a scam if you receive an offer to a random guy that PM you on telegram. There’s no service to manually withdraw your funds from the wallet who already received your payment. The blockchain only records and processes your transactions but there’s no way to retrieve funds if you don’t hold the private key or recovery seed of that specific wallet address.

I’m not familiar with Retik.com but you should always choose trusted launchpad next time to avoid being scam such as Bluezilla and other popular DeFi platform that offers launchpad.