Thanks for the heads here Holy!
After reviewing this case I can see we failed to lock the second account when we had enough information on hand to do so.
Apologies for this OP and the prevailing effort you've had to put into making this apparent.
The first account was banned Feb 3, so we'll refund anything after this from the second account.
On February 6th, via the second account, you deposited $616.04 and withdrew $200, leaving a net of -$416.04.
However, for the whole ordeal we're adding an additional $500 for the inconvenience. We'll refund $916.04 in total.
We've reached out via the relevant ticket to collect refund details from you.
Apologies once again! We're reviewing this case internally to see how it can be best avoided going forwarded.
Fortunately, this looks like an isolated case.
Thanks,
Razer
Thank you very very much! it is really appreciated and nottable. I'll try to contact rollbit in order to withdraw that amount. I'll post news as soon as I hear from rollbit.
Fixing that for the next customers is really important yes. I'm sobber from that day and i'll keep my fight with therapy.
For all the other members that judged me, thanks aswell.