Several years ago I used the services of gate.io. After a long break, I decided to use this exchange again. But when I transferred USDT, the exchange blocked the funds and for a month now they have not done anything, they only answer me in a ticket that they are looking into my question. My account was verified, the country, city, email and phone number have not changed. How can this issue be resolved?
Never used Gate.io for long time since I choose to stay on the top exchange since trading action also platform reputation is more better compare to any other else.
But no one can help you to solve an issue there. Also try to contact their support and ask the reason why it happen so that you will know the reason on why your account or funds got blocked, for sure they the answer if there's something abuse has been find out or something suspicious activity has been don.
Since you and other guy has experience the same issue then maybe its better not to use that exchange anymore and try to locate the exchange which is listed as top 1 exchange in the market.