Several years ago I used the services of gate.io. After a long break, I decided to use this exchange again. But when I transferred USDT, the exchange blocked the funds and for a month now they have not done anything, they only answer me in a ticket that they are looking into my question. My account was verified, the country, city, email and phone number have not changed. How can this issue be resolved?
It is one of the mid tier exchanges and i don't think they will scam users only for a few thousand dollars when the bull run is on the door. There must be a miscommunication or something wrong with your account. It will be better to keep in touch with their support to find out whats wrong. Sometimes these exchanges freeze assets that were deposited from any blacklisted wallet or connected to them. So It will be better to sort it out with their support and get to know what's wrong.