Based on the attached screenshot, m88.com casino has determined that you violated their Terms of Use. Specifically, they have voided your bets in accordance with Section 8.3 of their Terms of Service.
That's unfortunate. But without more evidence, it's hard to say who's right. Did you genuinely violate their terms, or is this a questionable move by the casino. Unfortunately, m88 isn't represented on our forum, so getting their side of the story or forcing their hand is pretty much out of the question.
I asked them to tell me what I did wrong. They replied as you can check by emails that they will not disclose anything of their "findings". They did the "investigation" and the money was forfeited in less that 5 minutes after I submitted my withdrawal request. So you do the maths....
I understand you, I'm just saying there's not much we can do.
So, I took a peek at some casino review sites (because, you know, research) and let's just say, this place isn't exactly winning any awards for trustworthiness.
Terminated: M88 Casino has been terminated due to being unresponsive.
https://www.askgamblers.com/online-casinos/reviews/m88-casinoWe've thoroughly reviewed M88 Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere.
https://casino.guru/M88-Casino-reviewThis casino is not recommended!
This operator is NOT recommended by ThePOGG.com. This could be due to a variety of negative behaviours, from refusing to discuss complaints to suspect gambling software or predatory terms and conditions. We would encourage players to consider alternative operators to play with.
https://thepogg.com/casino-review/m88-casino/83% 1-star reviews.
https://www.trustpilot.com/review/m88.comI know it's too late to be smart now, but why did you choose this casino for your bets in the first place? It's always recommended to research an online casino before depositing money and playing. Did you know there are independent review sites that assess things like this?