I think, will post it in scam section.

The country, city, email and phone number have not changed alsough 2FA not changed and it's enabled ))) I don’t think there could be any questions about the account being hacked.

The funds were transferred through the correct blockchain and appear in my spot wallet.

When I try to make smth with my money, I got the popup window:   Tip: Your account has been placed under protection due to detected potential risks. To lift this protection, please submit a ticket.

In "Tickets" section was automatically answer to my question about 1 month ago and nothing else, and no answer on my next question.

In the section support.gate.io/hc/en-us/requests I have been receiving standard responses from the same support for a month now, nothing has changed.