I'm not trying to argue against you or anything. I really appreciate your concern and attention to this as well as everybody else's.
Hopefully this can clear it up a bit... It may be against regulation and policy to revert a self-exclusion based on the idea that I had a gambling addiction, but I never self-excluded for the reason of addiction. I was never even asked why I wanted to self-exclude like how they normally do. They need you to admit that you're a gambling addict, which I never did nor did I hint towards that. I self-excluded for the reason of being treated unfairly by the Rollbit team, which I did mention to the person who did it.
When you say it's not possible, you're making it sound like it's literally impossible for them to do, which is not true.
Example User Data Table:Username: Devout
Email: devout@devout.com
Password: devoutpass
Permissions: 0
Balance: 123
RewardBal: 1000
Ban: 0
SelfExclusionBan: 1
All they would have to do is change the `SelfExclusionBan` parameter from `1` (which means yes) to `0` (which means no)
[...]
I am snipping the second half of the post in order to stay focused in one [easiest] issue and clearing them before moving on. One question: you do request for a self-exclusion?
And regarding the possibility to unban, as stated [and better explained by
Kirito89 it should not be possible. They theoretically can, but they should not do that, as it will be ethically wrong, not to mention violating some regulations. If you still insist that they can, in a sense that there are prior instances of them unfreezing an account before its exclusion period runs out, you are more than welcome to provide it.