Ignorance is a plague that people should purge themselves from, because it's really sad and foolish when people make avoidable mistakes, something that what it takes to learn is not far fetched, it's a pity that the guy in the story had to lose all his Bitcoin because he trusted so easily, now he doesn't know if it's the recovery guy that stole it or not. Lesson from this story is that it's not even safe to store our sensitive information online, because hackers are devicing means everyday to gain access into people's private information.
Fact is that wallet seed phrase that is stored offline is the best because there'd be no chances of your device being hacked and the information in it to be stolen, imagine the guy losing all the Bitcoin that he's been hodling for years because he didn't do the right thing. It's important that newbie investors in cryptocurrency should learn simple tips on how to protect their coins from hackers.