We have completed the refund process for the final set of withdrawal requests. Out of these, two have been denied due to fraud (account was previously banned). Three of them have been forwarded to the risk management team of our odds feeds and game providers. Apart from these five instances, all other refunds have been 100% completed.
We will process or deny the remaining cases based on the results of the review conducted by the third-party risk management team.
It was never our plan to stop Betnomi as it was going amazing before pause but it was my duty to make sure everyone was made whole.
Thank you all for your patience.
GekkeBelg and
AHOYBRAUSE, do you mind to do us a favor and confirm this? Check your refund wallet and see if your funds on betnomi have been returned? As the claim above said it's the final set and it's completed, I believe even if yours are in the last of the list, they should be processed by now.