Just saying, "Well, no response since December 2023, is that a good receipt for you?" means nothing. What is the problem? Who is affected? What is their claim? Did they send a refund request and not receive it? What exactly is your point?

If that is your reasoning, then please explain why the biggest one is not on this list? Also, explain why we have paid other people who have multiple times the balance of the users, sent to the risk management team for review?

Sometimes, it is okay to think first before throwing around accusations.