Some articles began describing this service as an Ethereum mixer, and I think the reason for that is the Privacy policy in the terms of use
[1]. Is there any intention to update it? especially if the service is misused as a mixer?
We do not collect any metadata from customers. We have IP address logging disabled on all of the following end-points of our service: reverse-proxies, caching servers and backend servers (API). Exchange-related information such as from/to/refund addresses of operations are deleted from our service after 15 days, except when users decide to remove exchange-related information by themselves by pressing a "Delete data" button available within complete exchange operations, immediately making all the exchange operation data unrecoverable and not available for further extraction/querying.
You mentioned in a previous reply that this service is barely making profits, and I see that Monero reserves are decreasing quickly. To what extent will the rise in Bitcoin price affect the XRP --> BTC service, assuming that Monero does not react positively to the speed of the rise in the price of Bitcoin and that you are barely making profits?
[1]
https://exch.cx/tos