I never had a problem with this site but the customer support is horrible ,.also i ve a question
Why they don't implement deposit/withdraw also trough lighting network?
Thank
I really need to understand what is going on with this platform, does it mean TheQuin is running the entire thing by himself/herself? I don't understand and this doesn't make any sense. How can a platform that handles people's monies be run by 1 person? If TheQuin is unavailable then we all have to wait until whenever he/she remembers that they have a platform where people put money into and someone might have a problem? My God what have I gotten myself into 😭 😭
Are you having any issues on freebitco? If yes, I'm very sorry to ask, possibly missed your previous post on that.
I also do not want to believe that a site as big as freebitco is being ran or managed by one person, and from my personal experience, customer support on freebitco actually used to be the best and one of the fastest in terms of response and solution to issues, this was in some years ago when I was pretty much very active on freebitco, I've had reasons to contact the customer care service multiple times and no issue of mine ever stayed till the next day without them replying and providing solutions, can't say what has happened or what is going on with the site this days, and why users are given a reason to complain here.
But all the same, I ask that you be patient, and also try to reach out to TheQuin on this forum by sending him a private message as well, hopefully, he comes around and every issue is sorted out amicably.
Yes I have a deposit problem. I made a deposit that wasn't credited to my account on the website. It's been over 6 months of trying to get in touch with absolutely no response from support. I'm exhausted, I have been posting about it on this forum since December 2023. It also seems (from people's responses to my complaint) that the support team is ineffective. I am so so exhausted. 😢