Your site needs more documentation on how it works. Is it custodial or noncustodial? How does the escrow work? What are the fees? Minimum transaction amount. Dos and don'ts.
Your FAQs are lacking. More like a summary
Where is the help desk or the support contacts?
Where are your terms, privacy policy? KYC or no KYC?
Hello,Is it custodial or noncustodial?Response: It's a noncustodial platform, fully decentralized.
How does the escrow work?Response: We don't have an escrow service. I prefer not to handle transaction responsibilities due to the workload. The platform operates on a voluntary basis.
What are the fees?Response: The platform is 100% free as a service to the community.
Minimum transaction amount.Response: It depends on the local seller you find.
Feedback:Your FAQs are lacking, more like a summary.
Response:Certainly, I acknowledge the need to enhance our FAQs, and I appreciate your feedback in this regard.
Feedback:Where is the help desk or the support contacts?
Response:As an individual managing this platform, I currently handle support personally. I will be adding an email for support, and in the future, I might consider implementing a ticketing system. Please bear with me as the platform is hand-coded, and it takes time to implement these features.
Thank you very much for your valuable feedback. I appreciate it.