@Get-Paid.com Sent you a letter

@nutters, we understand you are trying to paint a rosy picture here. The idea that casinos limit players who are winning is pretty laughable and clearly uninformed. The casino's revenue is dependent on the long-term playing of the users.

It is in the casino's interest for the user to play as much as possible. For the Sportsbook, the one and only reason a user will ever get limited is if they are engaged in fraud of some kind. The fact that you got limited is a clear indication you were engaged in fraud.

The casino sets an acceptable liability that determines the user's limit by default. If the user plays normally, the casino is betting the user will lose long term. If the user is engaged in fraud, the casino needs to take action to protect itself by limiting the user. We hope you learn something today.

You only made the withdrawal request because you got limited, and you got limited because you were engaged in fraud.

If you are required to complete KYC on your withdrawal, it is not simply because you requested a withdrawal. It is a result of your previous actions (fraud).

About the whole KYC thing and your inability to complete it, we used a third-party KYC provider (Veriff). It is an automated system and available 24/7. If you failed it, it's usually due to a few reasons:

1. Fake documents
2. Already did verification
3. Using unsupported documents

Passing or failing the KYC has nothing to do with our services or systems. This is 100% dependent on the provider we used, which is one of the best in the world.

You will have fewer problems in the future if you avoid abusing other Sportsbooks.