Dude I didnt mention this: "have another 500$ coming your way"
I told in total I would lose $500. It is not $500 from now< it is $500 from day 0.
[...]
Umm... to be fair, you kinda did, you're saying if you close your account permanently, you'll lose +- $500 in weekly and monthly bonus, quoted as below. Unless you try to convey a different message?
I tried to limit my deposits and my stakes many times in case you don't know, but BC simply can't limit an account. If I request my account to be permanently closed I'll lose +- $500 in bonus (weekly and monthly bonus) considering my waggered amounts. So considering that, I'm not interested in closing my account.
Perhaps if they had closed my account in that day I wouldn't find such bugs in their system.
While regarding this part of the post,
What is your understanding for this ( bc.game/help/responsible-gambling ):
What BC.GAME Has In Place To Help Our Players
To assist players in keeping within their limits, we always suggest that gamblers who enter throughout site always check for the following guidelines and tools on the casinos' site:
- Game Session Timers
- Deposit Limits to can be set at the beginning of play.
- Set limits and provide tools to prevent underage gambling
I'm stating in the chat with their operators that I'm gambling addicted since February 18th yes... The only option is to close permanently my account... doing that I'll lose all the calendar bonus - which is inconvenient.
Look at this recommendations:
https://imgur.com/a/2sbv92DTake a rest and deposit again is their solution to someone that wants to limit his deposits and is addicted

To make clear: they don't offer any session timer; any deposit limit; any stake limit; any loss limit; any limit at all.
First of all, let's get one thing clear: you find it difficult to limit yourself, and you're really concerned that you'll lose your weekly gambling bonus [the technicalities and details involved in it, I'll leave that to AHOYBRAUSE], and it didn't occur to you that you need to exclude yourself? You're still trying to limit your time gambling instead of completely leaving the platform?
The lower part of the page you quoted their statement above actually describe the situation very well, which I think you conveniently left out because it didn't fit your narrative,

Now, I am not sure about time, deposit, and other limitation, and I've been trying to find more about that since I read your post, but they surely set one way of limitation that you can utilize: a duration of self-exclusion. The fact that you didn't know about it heavily implies that you have never visited their self-exclusion page.
