Post
Topic
Board Gambling
Re: Stake; one couple two accounts illegal?
by
EarnOnVictor
on 02/03/2024, 10:53:05 UTC
-snip-
We searched about it on forums and found out some sites decide to ban players when they win.

Now the support is saying that my account got frozen because of multi accounting.
Was it illegal to open two accounts between me and my husband?

I will provide all the documents required but I would like to know first if what we did was prohibited or not.
Sorry about this, and I must say that I've read many similar cases this week and I'm even tired of reading such again. Something should be done about the multiple account reasons that are causing casinos to ban users. If multiple accounts were detected, are they acting/playing the same way? That is what I believe casinos should base their arguments upon and not just block accounts of anyone due to the same IP detected or whatever.

Notwithstanding that it is in their terms and conditions (what most don't read), I've never seen a reasonable reason why a casino would block the accounts that are not playing the same way to suspect cheating. Because it's because they wanted to avoid cheating that they brought about that rule. And for fairness's sake, even at all, such casinos should return the deposit amount back to the customers and not seize it but the profit. They can block the account and warn them never not to play again with them for violation of their terms and conditions after that. I've seen such cases in trading, a legit broker will never take your money to itself, they will only end the cooperation with you and send your money back to you, with you also bearing the inconvenience fees in some cases. This is how I believe it should be done, casinos do not ever have the right to keep your money to itself in my opinion, unless you truly cheat. No wonder if such cases enter into court the judge often side in favour of the complainer and bends/silent the rule of casinos keeping customers money when they can't actually prove a foul play except for the multiple accounts clause which is just written to favour the casino.

As it is, you've learned your lesson. And since you can't beat them this way, my advice to you is just not to repeat the mistake as they are the ones with the power. Try to avoid using the same IP for two accounts, and the same gadgets to be safer. Try a new casino and continue to win. You can try Stake.com, you will not regret it. But please, follow the Ts&Cs and avoid that same mistake.