I appreciate your response too but maybe they have machanism to cope with bots and service abuse? Don't get me wrong, you have 6+ years of experience as a faucet owner but if I recall correctly, freebitco is the first faucet out there or at least one of the most experienced one.
If I am not missing any update, Freebitco.in still has their faucet lively runs. Their faucet is one of the oldest faucets and it's good to see they are running it till 2024.
Can't talk much about delayed withdrawals, I have no idea.
If at the end, withdrawals are approved and proceeded, it's good but it is actually inconvenient for users. If it can be done more quickly, it will be more comfortable experience for users. It's obviously that we must know about reasons behind withdrawal pending time, like their internal procedure before approving it.
I don't know what to say, if their current business model wasn't profitable, they wouldn't run signature campaign and wouldn't keep website the way it is right now. They have enough money and probaly enough staff (or will hire if they want) to make significant changes.
It's a point as they have a long signature campaign that began in March 2020 and so far it has been running nearly 4 years.