Hello,
My husband has many friends in the poker and crypto community. Some of them also bet a lot on different sports.
He decided few weeks ago to follow their bets on nba as we could watch the games together in the morning.
We did it almost every day for some weeks and one day we got lucky and won all the bets.
When he tried to bet for the next games, it kept saying the maximum limit was reached, even for very little amounts. We asked the support and they gave us a vague explanation. We thought it was an algorithm bug.
I told him we could try to make a new account under my name and see if it worked that way and indeed we could bet again. We bet nba games and won everything again. The same thing happened right away; we couldn’t bet anything.
But this time, even the cash out option was blocked.
We searched about it on forums and found out some sites decide to ban players when they win.
Now the support is saying that my account got frozen because of multi accounting.
Was it illegal to open two accounts between me and my husband?
I will provide all the documents required but I would like to know first if what we did was prohibited or not.
You did not violate any rule betting the same options with our husband or anyone, I think it is the casinos acting funny. Well, before I conclude, is there anywhere it was stated in their terms and conditions that such actions is prohibited? Did you try to read up on their terms and conditions in the first place? If they clearly stated that such actions are unacceptable, then their act is justified. But the tune of your post suggest that the casinos is acting funny.
In my country, there are times games are shared on social media and thousands of people will play the same thing, the same game and sometimes win so much that the casinos will have to pay in batches. This has happened on several occasions yet the casinos eventually paid and never denied anyone their winnings. Therefore, I think there is a problem with the casino because I did not see any violation here.