Now the support is saying that my account got frozen because of multi accounting.
Was it illegal to open two accounts between me and my husband?
I will provide all the documents required but I would like to know first if what we did was prohibited or not.
Of course, it is against the rules to register for many accounts at a casino, especially if you know that the establishment is reliable and has been around for a while. This merely shows that you're unaware of their terms and conditions. Even though you may win games in a row, I believe they will have to check your account and have the authority to freeze it if they discover anything suspicious. It really isn't their fault since the casino is merely trying to protect itself from being taken advantage of by some players. I understand how unpleasant it can be to be in a scenario where you are winning but fate has other ideas, which just makes things more difficult.
People would really be just that be able to realize things on the time that they would really be suffering those issues or withdrawal problems. If they would really be tending back to read up those terms and conditions
then this is the time that they would really be telling into themselves that they should have done on reading up those terms before they do play or make a new account. Most of the time on which
multi-account is really that prohibited specially if its been used into some abuse of bonuses or some sort. Whenever you do win up something then it cant be avoided for the casino to make
out some checks and if ever they've seen violation then expect that they would be coming up with this kind of actions.