I tried to limit my deposits and my stakes many times in case you don't know, but BC simply can't limit an account. If I request my account to be permanently closed I'll lose +- $500 in bonus (weekly and monthly bonus) considering my waggered amounts. So considering that, I'm not interested in closing my account.
Perhaps if they had closed my account in that day I wouldn't find such bugs in their system.
I have been with many addicts and saw how they lose everything. You are thinking of losing +-$500 in bonus but you have no guarantee that by chasing it you may find yourself losing more hard cash. BC did fair with you in the first deal [when you lost the bet but still they decided to refund your stake because of the glitch of their system or whatever it is]. But because you are an addict [learning it from Holy's posts] you continued and lost. Now whatever the case is, I suggest you really need to stop chasing.
If you get anything then withdraw and forget about the account for many coming months.
Thanks for helping! Im looking to have my account limited in stake or deposits for same reason. I just intended to withdraw their bonus, once I already had loss on it... But unfortunately they don't have any limit available so yeah I got into the trap.
I'll talk tomorrow with my psychologist about it aswell. I wonder why isnt a blacklist for gamblers, where people could self exclude once and couldn't get into it anymore.