Since yesterday, all the times I try to get in touch with their support they only tell me this (
https://i.imgur.com/NweTjUD.png ):
Kindly send an e-mail to
support@bc.game together with the following information:
**Subject: Account at Risk request for unlock**
1. BCGame Username
2. Registered Email Address
3. One Deposit Transaction (TXID)
4. Commonly used IP Address
5. Commonly used device
Note - the email must be sent from the email address registered to your BCGame account
Please be patient, it could take up to 1 Week for the email team to respond. Thank you!
So far nothing said about the wrong Terms and Conditions by @BC.Game Support user.
I'm still wondering why they closed my account yesterday - I didn't ask to be closed - and they realized my health condition way before than yesterday.
Without answers, I'll continue searching for the truth.
Also, after 5 days after reporting their ToS errors, they are still there. BC continues to advertise protections for players that it does not actually provide.
So regarding to my last sportsbook claim of 1456,74 it seems to be rejected. Recently BC.Game Support user made me an offer that seems to be expired because I continued arguing about my issues.
Also, they decided to close my account so my pending bonuses are gone I suppose, and everytime I ask why did they close my account it seems a secret chamber.
BC knew I suffered from addiction since 18th February, on this Forum holydarkness even reminded them of it on 24 February here:
BC.Game Support, I believe you can get his BC ID from his bets and ticket number? If not, I believe this screenshot will help, it's partial, but I think you can zeroing into the account by matching it with other details provided by OP.

Do you mind to consider to place him in an exclusion as part of the Gamble Aware regulation? I believe he admit from other casino that he has problem with gambling addiction from his other account, as unearthed by
AHOYBRAUSE and confirmed by OP himself from his deleted post, recalled archive below,
Is it illegal to have 2 accounts in bitcointalk.org? Can you focus on the claim itself? Obviously not because you might be sucking some bonus to make such useless posts. As you can see rollbit gave me reason before aswell. Is that why you are mad?
Maybe I'm addicted, maybe my English is not the best but I'm not spending my time here if I hadn't reason. I already provided a lot of evidences here.
And OP, you haven't respond to my previous question: how is this not a good thing that they didn't cancel your bet and prevent you from losing more? Given your bet is a losing bet.