Don't trust this site their customer service is complete garbage.
According to one
recent complaint I saw, this seems true, though they promised to improve on their support
They took my money and blocked withdrawals, then they outright locked my acount.
I complied with all their requests for "kyc", yet they never respond or do anything.
My user id is 12710579.
Avoid at all costs
You need to add more details into your scam accusation like screenshots, deposit transaction IDs, communication with support etc. if you want to build a strong case against them. Maybe their representative could also help you to follow up on the case.