EDIT #2 28/02/2024 - My claim #2 is still unresolved - BC make my bet disappeared doubting of myself and couldn't counter bet other running bets lost $1,456.74 on that period
About this case BC support offered a $500 compensation for this trouble, which I didn't accept in time, and it seems to be gone now, because I didn't saw their proposal before I continued messaging on thread. In my opinion the bets during those technical issue should be voided. The total amount is $1456.74 during that period.
Evidence here: https://imgur.com/a/r4PVgZR

EDIT #3 02/03/2024 - My claim #3 is still unresolved - BC doesn't comply with their own terms. They do not offer any account limitation. I have to choose between closing my account permanently and losing all the calendar bonus I was awarded, or keep my account open without any deposit or bet limitation
Solving this issue, would solve all the other pending issues because it happened before problem #1 and #2

As proved I stated my condition two weeks ago (it was on 18th february) - https://streamable.com/o9np4s and @holydarkness mentioned it here: https://i.imgur.com/ABx5BFQ.png
So, if my account was closed due to my addiction, they should stick with the date they noticed it - 18 February or 24 February - voiding all transactions made after that.
Once again, I requested my account to be limited because I couldn't have it closed otherwise I would lose their calendar bonus.
Regarding to their terms here: https://bc.game/help/responsible-gambling ( https://i.imgur.com/CuZNRmp.png ) I should be able to have my account limited refrain from depositing or lowering the maximum stakes.
BC.Game decided for themselfs to close my account and make me lose all the remaining calendar bonus.