On 29th February they replied that they can't find your username from the automatic email sent to them by AG. The detail was provided by the same day by the arbitrator and they're probably currently looking into it. Perhaps give them some more days to see if they'll come back to AG with some explanation regarding your case.
https://talkimg.com/images/2024/03/04/yMJdg.jpegYea they give Stake like 90 hours each time to respond. They waited til 3 hours left to respond first time. And now time has ran out on the second 90 hours for response and i commented on it and it gave them more time to respond. They are being very very shady….
Running away it seems...