Don't trust this site their customer service is complete garbage.
They took my money and blocked withdrawals, then they outright locked my acount.
I complied with all their requests for "kyc", yet they never respond or do anything.
My user id is 12710579.
Avoid at all costs
We apologize for any inconvenience you've experienced. We have reviewed your account, and it should be back to normal within approximately 24 working hours.