If there is something that we learn from last year, then any service is linked to a hack and does not cooperate with the authorities or delete user data, then it will be on the government's radar, the easiest accusation that they are running an unlicensed platform and I think that what happened with Fixedfloat is a good reminder.
Fixefloat can't be compared with this exchange and they had a license like so many other centralized exchanges and it didn't help them a bit.
By that logic you can consider any exchange to be a mixer, and that is simply not the case.
Hello there some hours ago I sent ethereum on arbitrum instead of erc20 to your address, i cant send a dm to you, please ive been a long time customer
You can get much faster reply from eXch support by creating support ticket or by email address:
https://exch.cx/support