No sure where you were when the community was cursing about HitBTC. The exchange is a scam and believe me they will not solve your problem. Just check out the price of doge there. It's at $0.01155. Current market price is $0.157

Why is it so? Because the blocked people from withdrawing doge for probably over 4 years, now. You get excited, you rush to buy doge because think it's so cheap there, and you will be able to arbitrage, only to realize you can't withdraw it.