Thank you all for the support. I am confident that I will succeed, not only to withdraw my remaining coins, but also to recover the rest that were stolen.
I think that by making everything public maybe something positive will happen, not only for me but also for the other victims.
Good luck with that, you're too optimistic even if they have a bad history on how they handle things. Making some noise through public is actually going to take their attention.
Aside from making threads in here, why not also go to their social media accounts and as well as their sub-reddit community?
https://www.reddit.com/r/hitbtc/That might give them some knock if ever one representative of them have been lurking into their communities and is able to read concerns like yours.