2 days in, I am a couple of hundred dollars up with less than $1000 total wagered and now they disabled my withdrawal option, betting option and want me to provide KYC to even withdraw my money just $100 balance! I never saw that before with my 5 years+ gambling on casinos.
I do not have any bonuses enabled. I tried to complain in the chat and I got muted for 20 days. Maybe I was a little rude with my rant for them asking KYC but 20 days really? Luckily I did not deposit thousands.
Your case is bizarre. I have heard of people wagering thousands of dollars without facing any issues at Shuffle which is why I have no idea why they chose to disable your withdrawals completely.
You should have provided your KYC though since it's pretty much mandatory at different stages in literally every crypto gambling site(Excluding decentralised ones) these days.
True that, I wagered more than 50k here with a bankroll average of 2000$ without encountering any issue. I’m playing regularly on blackjack and casual slot/sportsbook. I’m still in the profit side around 1000$+ here without encountering any issue such as KYC or unable to withdraw.
I always notice that most of the users that have problem on any casino play sports betting and most of the time involves multiple account or arbitrage betting. Seems like they are using same pattern of strategy to attain almost surebet since this is always the case in every casino.
Thanks, for your comment. I swear on my life that this is my only account on Shuffle and I am using home IP with no VPN which is what makes no sense to me why they will limit me like that. My only suspicion its because of my geographical location, but even then if that's the case they should refuse customers from that country.
If you want I can post my bet history here, total bets is just under $1000 and all bets are sportsbook in tennis,soccer bets.
I have sent a message to Shuffle support team letting know my report in bitcointalk. trustpilot and 0 response. Idc anymore, I was hoping this will compete with RLB and wanted to give it a try before investing in the upcoming token sale( which already live now)