Adding more info.
My last deal I did had the same LTC address so in spite of Heisenberg63 loosing his phone his wallet access should remain with him.
check my last deal with Heisenberg63 in Feb with LTC address same as he asked me to make payment on Friday and ghosted me after.
screen shot:
https://imgur.com/YCNzqjOThe chat just got cleared. I am glad I took screen shots of whatever I could.
Bingo! So, the "lost phone" is just an excuse. It's suspicious already that you @Heisenberg63 waited until someone made a thread about you and the incident, before informing the public or people who are you dealing with.
What more excuses are you gonna say @Heisenberg63? Your positive tags/review will turn to reds if you will not refund OP. So make your choice.