I found myself compelled to undergo the KYC procedure on BC.Game casino shortly after a significant win. However, in the midst of pressure and the fear of losing my funds, I complied by uploading my photo. Yet, instead of empathizing with my situation, they accused me of acting under hardship. My defense is rooted in the very fear that drove me to comply – the fear of losing everything. Disregarding my concerns, they promptly closed my account.
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Without being too specific [to avoid confusion: I actually urges you to avoid being very specific and detailed, to keep your anonymity, so a simple yes and no and the likes is good, I think] can you please elaborate more what do you mean when you said you're under pressure? On what situation and condition were you when you perform your KYC? Perhaps it's what BC classify as "under duress".
Perhaps like you're sweating on your forehead? Frowning? Bewildered eyes? Very messy hair due to you pulling it to every direction prior to taking the picture? Or is it something serious that one can easily relate to a domestic abuse like bruises, or redness due to recent slaps?
I am not being nosy, I was just trying to understand better from your side, if you can recall your situation when you underwent the KYC, if it's a simple misunderstanding from simple as a result of and a sign to a light distress, like perhaps your hair covered some part of your face because you're pulling it to every direction ["crazy hair", if you may], your eyes looks dazed and empty like someone in depressive state or withdrawing themselves while you're actually just in shock due to the win.