This has to be the most absurd excuse by a casino for withholding a player’s winnings that I've ever encountered. Why is the OP being put on trial here? If BC Games were acting in good faith and were dissatisfied with the OP's picture, they should have simply requested a retake. It's worth noting that the OP had already passed KYC before the big win and the second KYC attempt. This situation reeks of BC Games attempting to steal the OP's winnings and concocting a ridiculous excuse to justify it.