Hey guys, so recently I withdrew 3.17 ETH on rollbit in January, they asked me to complete KYC and so I did, they took my personal information and it has been more than 2 months that they haven't released my money, whenever I message support all they is this: "Hey there!
Apologies for the inconvenience. We awaiting a colleague here to have a look. The ETA may vary depending on workload.
We will update you as soon as we have further information to share. Thank you for your patience!"
My feedback for rollbit: It is easy to deposit (they like taking your money)
It is so difficult to withdraw.
Whenever I withdraw money on rollbit there is always some kind of a problem and the waiting time is super high.
I suggest not using the website for gambling.
- It seems that the duration is also 2 months and it looks like it will take another 3 months. Did the support tell you the reason why they still don't have a result regarding your concern op? Because if that's the only answer to you, no matter what you do, you can't really do anything but wait.
But you have the proof of evidence, right? just keep it aside you might need it in the near future just for proof. Do you have any idea why you can't get your money out? because if you know yourself that you have done something that is not good, then for sure you should not rely on that in my opinion.