If there are exploits reported to a any casino/gaming website, they need to be fixed as soon as they are reported. It is fair to say any competent casino or online gaming business would do that. I could not fully understand from their post in another thread whether they have fixed the problem that was reported to them but any exploit that could be used to benefit the casino puts a cloud of uncertainty over their reputation.
I am not saying that is the case here, but it would help if the casino being accused of various misdemeanours actually responds directly to the claims being made against them.
They haven't improved as well as you think. They got screwed by multiple account scammers thanks to bad security which clearly needs improvement and they are enforcing outrageous wagering requirements for their current bonuses.
I liked them before primarily thanks to their generous bonuses and fair wagering requirements, but that changed because they moved backwards in several ways.
Exactly! they had and still have security issues and even the exploit i found and i am sure it is costing them a lot of money in prizes they give is still not fixed as they have not confirmed the fix after many requests from me and others.
Maybe they have no interest in fixing this dangerous exploit and who knows how many similar exploits there are. a casino can profit from such exploits. The concept of listening to our players is something we do every day: engaging with our community, playing, reporting bugs, and fixing them. New issues will arise, and the same story repeats. (Regarding our Blackjack Tournaments) There is no cloud of uncertainty when there's no "casino game" where people take risks. It would be a completely different story if it would be product where people risks with their money. But this is not the case.
It's just that JackpotRacer is not part of our community. He is simply a disappointed narcissist who is harassing us for his own agenda, which is to tailor our product to his desires.