would you mind providing screenshots of your chat or email conversation with their support? it'll help to bring more context about your issue with Rollbit.
I have seen instances where casinos take months before releasing a gambler's funds, but when this happens, the casino is usually conducting an investigation on the account which could take a while. would be nice if Rollbit could clarify whether the 2 months+ delay was due to an investigation or not.
I'll PM'd their forum representative(
Rollbit Razer), perhaps he can bring more info about your issue with their casino.
Thanks for the heads up here, acroman!
It's not expected that any investigation would take this long, so something else must be happening.
What is the display name? Will check it out.
Thanks,
Razer
I think that now that the forum representative of Rollbit is here, somehow a thorn will be pulled out of the op's throat from despair. Here is @Rollbit Razer. I hope you can help the op if he is saying something true to his concern in that matter.
Because it seems like 2 months has passed since the last time the OP talked to your support at RollBit. After all, the OP has given the necessary KYC. Just follow up and assist the OP. We just don't know what his account is on RollBit.