Hey guys, so recently I withdrew 3.17 ETH on rollbit in January, they asked me to complete KYC and so I did, they took my personal information and it has been more than 2 months that they haven't released my money, whenever I message support all they is this: "Hey there!
Apologies for the inconvenience. We awaiting a colleague here to have a look. The ETA may vary depending on workload.
We will update you as soon as we have further information to share. Thank you for your patience!"
My feedback for rollbit: It is easy to deposit (they like taking your money)
It is so difficult to withdraw.
Whenever I withdraw money on rollbit there is always some kind of a problem and the waiting time is super high.
I suggest not using the website for gambling.
Maybe you have evidence, right? Maybe even if you have a screenshot, you can show that what you are saying is credible, so that when it comes to the end, it turns out that you are the one at fault when it comes to the investigation that they will do.
That's why it seems like 2 months is too long; even I would probably feel disappointed when something like that happened to me if I knew that I was right and I wasn't doing anything wrong on the gambling platform.