OP, any update about your case?
I live in Bulgaria for more than 10 years - have a permanent EU residence card.
Registered on cex.io in 2017, User ID: up111959076
I was reading this again. If you have been in Bulgaria for more than 10 years, and your account on CEX.io is "only" 7 years old. Does that mean that you had all the Bulgarian documents at the time of registration?
If so, then no amount of ascensions can be a justification for this circus that they are arranging for you.
I'm thinking about it, and I'll probably start scam accusations against them. Earlier I pointed out to them the problem with their slowness when it comes to withdrawing funds from their platform. It seems that it has become common with them.
A year ago, always the same thing. It is certainly not a coincidence or a complicated case.
ok, will verify myself again.