It's not that easy. If you give this whole thread a read, I think you'll come to a situation where you question OP's sincerity and her story, and that BC tries to find the best approach to tackle the case, in regards to the possible situation behind that KYC photo.
If I were BC, I will actually refrain from performing that video call until OP can at least give a hint that she roughly knows what the photo looks like, to prove that it is indeed herself who perform the KYC and the account is owned and operated by her. I somewhat find it kinda suspicious if someone can't describe [and deflecting the question over and over] what she looked like during her KYC.
It's always been like that when both of the parties try to act like a victim and refrain to post more evidence, no one know which one is right and which one is wrong, I could be wrong to support @OP's, but no one know the truths.
I understand it's weird @OP didn't want to publicize his KYC when he was saying it's fine for Bc.game to post it here, at the same time it's not make sense how a picture under threat violates their terms. Now it's Bc.game turn that didn't post the meeting invite, or it could @OP is lying here.