"You get what you pay for". Maybe I'm not correct but it seems that the only company that pays attention to the quality of their products is Foundation. Regarding Ledger. This company grabbed my negative attitude over two years ago when their bought and paid for s+ model refused to be powered up due to the bad USB cable issue included into their original package.
Foundation has it's own issues. I got one for somebody when they 1st came out and now it's just a dead as mine listed above. But, since it was not in my control at all I didn't include it in the list.
If I put in the list of all the people I know with hardware wallet issues theymos would need to get more data storage for the forum. OK, it's not THAT bad but still.
I have a little security token that a bank gave me (for free) that has to be 10 years old at this point that still works. No it's nowhere as complex as a HW wallet but still....
-Dave
Our original Founders Edition (first 1000 units) have lasted pretty well, but we've had some issues with internal display cable coming loose or damage to the monochrome display. We've given complimentary replacements for our latest Passport gen 2 to any Founders Edition customers who had issues. Our current gen is holding up extremely well and we use higher quality materials than anyone else in the space.